Privacy Policy
Last updated: February 2026
Local Service Stack (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and visit our website at localservicestack.com. Please read this policy carefully.
Information We Collect
We collect information you provide directly to us, including:
- •Personal identifiers: Your name, email address, and phone number when you sign up, book a call, or contact us.
- •Business information: Your company name, industry type, revenue range, and operational details needed to configure your automation stack.
- •Payment information: Billing details processed securely through our payment processors. We do not store full card numbers on our servers.
- •Usage data: Information about how you interact with our platform, including pages visited, features used, timestamps, and device/browser information.
- •Communications: Messages you send us through contact forms, email, or support channels.
How We Use Your Information
We use the information we collect to:
- •Service delivery: Set up, configure, and operate your automation systems, CRM integrations, and communication workflows.
- •Account management: Process your subscription, manage billing, and send transactional communications like receipts and service updates.
- •Customer support: Respond to your questions, troubleshoot issues, and provide onboarding assistance.
- •Platform improvement: Analyze usage patterns to improve features, fix bugs, and build a better product.
- •Marketing (with consent): Send you relevant content, product updates, and promotional offers. You can opt out at any time using the unsubscribe link in any email.
We will never sell your personal information to third parties.
Third-Party Services
We use trusted third-party service providers to operate our platform. These providers have access to your information only as needed to perform their specific functions and are contractually obligated to protect it:
- •Supabase — Our primary database and backend infrastructure provider. Your account data and platform configuration is stored securely in Supabase's managed PostgreSQL environment.
- •Resend — Handles transactional email delivery (receipts, account confirmations, system notifications).
- •Vercel — Hosts our web application. Vercel may collect standard server logs including IP addresses and request metadata.
- •Payment processors — Billing is handled by PCI-compliant payment providers. We do not store payment card data on our infrastructure.
Cookies and Tracking
We use a minimal approach to cookies and tracking:
- •Session cookies: Strictly necessary cookies that keep you logged in and maintain your session state. These expire when you close your browser.
- •Preference cookies: Used to remember your settings and preferences across visits.
We do not use advertising trackers, third-party ad networks, or behavioral profiling cookies. We do not participate in cross-site tracking.
Data Retention
We retain your personal information for as long as your account is active and for 90 days after cancellation. This allows you to reactivate your account and ensures continuity if there are billing or service questions.
After the 90-day period following cancellation, we will delete or anonymize your personal data from our active systems. Some information may be retained longer where required by law or for legitimate business purposes such as fraud prevention and financial record-keeping.
Usage logs and aggregated, anonymized analytics data may be retained indefinitely to improve the platform.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- •Access: Request a copy of the personal information we hold about you.
- •Correction: Request that we correct inaccurate or incomplete information.
- •Deletion: Request that we delete your personal information, subject to certain legal obligations.
- •Portability: Request your data in a structured, machine-readable format.
- •Opt-out of marketing: Unsubscribe from marketing communications at any time via the link in any email we send.
To exercise any of these rights, please contact us at the address below. We will respond within 30 days.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us:
Local Service Stack
Email: [email protected]
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.
Have questions about your data or our privacy practices?
Contact Us